What our Legal notice covers
Our Legal notice explains who may access the service, how an account is opened, and which checks can apply before account access or a wallet transaction. It also sets out how we record requests involving DANA, OVO, GoPay, QRIS, bank transfer and virtual account routes, so
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your payment history can be matched to the correct account. The notice describes permitted use, account suspension where a rule or local requirement applies, and the process for raising a question about a decision. Access depends on local law, and we operate where local law permits.
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If we change a policy, we place the revised wording on the Legal page and identify the relevant date. You should read the current notice before using the lobby, submitting personal details or requesting an account change.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.